Shipping & Returns Policy

At Wiggle Butt Treats, we want every customer and their furry friend to be happy with their purchase! Please review our shipping, local pickup, and return policies below.

Shipping

We offer shipping on our homemade dog treats, handcrafted collars, and leashes.

*Shipping costs are calculated at checkout.

*Once your order ships, we will send a shipping confirmation and tracking information when available.

Local Pickup

We offer local pickup for customer in the West St. Paul, Minnesota area.

*Pickup arrangements will be coordinated after your order is placed.

*Please wait for pickup confirmation before arriving to collect your order.

Dog Treat Returns

For food safety and quality reasons, all homemade dog treat sales are final.

Eligibility: Dog treats are not eligible for returns or exchanges.

Exclusions: We cannot accept returns of homemade dog treats.

Damaged or incorrect orders: Contact us if your treats arrive damaged or there is another problem so we can review the situation.

Collar & Leash Returns

Eligible handmade dog collars and leashes may be returned within 14 calendar days of delivery.

Items must be unused, in their original condition, and returned with any original packaging.

Eligibility:

- The item must be unused, unworn, and in its original condition.

- The item must include all original packaging and accessories.

- You must request a return authorization within 14 calendar days of delivery.

How to request a return:

- Contact us through the Contact Us page at www.wigglebutttreatsonline.com.

- Include your order number, the item you want to return, and the reason for the return.

- Items that are used, worn or not in their original condition may not qualify.

Return costs:

- Customers are responsible for return shipping costs.

- If an item arrives damaged or incorrect, we will cover the return shipping costs.

- Original shipping charges are nonrefundable unless the return is

due to an item we sent damaged or incorrectly.

Refund timing:

- We will inspect the authorized return and notify you whether it is approved.

- Approved refunds will be issued to the original payment method within 7 business days after approval.

- Your payment provider may require additional time to post the refund to your account.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item:

- Contact us promptly through the Contact Us page

- Include your order number and photos, if possible.

- We will work with you to resolve the issue.

If you have questions about shipping, pickup, or returns, please contact us through the Contact Us page at:

www.wigglebutttreatsonline.com.

Wiggle Butt Treats, LLC

West St. Paul, Minnesota